The District of Thunder Bay Social Services Administration Board (TBDSSAB) supports people to improve their lives and become self-sufficient. We do this as the service system manager for vital, quality social services needed by individuals and families living in the District of Thunder Bay—including child care and early years, community housing, homelessness prevention programs—and through the delivery of Ontario Works.

Learn more about Local Service System Management in Ontario (PDF).

Since 1999, TBDSSAB has operated as one of 47 service managers in Ontario and is mandated by the Province to administer these services.

Our service District includes 15 municipalities which appoint representatives to our Board of Directors through their municipal Councils.  As well, the Board of Directors includes an elected representative from the Territories without Municipal Organization.

Learn more about our Service Area and Board of Directors.

Mission, Vision, Values

Mission – TBDSSAB delivers provincially mandated services on behalf of the citizens of the District of Thunder Bay in an equitable and cost-effective manner.

Vision –  TBDSSAB provides quality services within the context of a commitment to social justice and recognition of people’s potential to achieve self-sufficiency.

Values – At TBDSSAB, we:

1. Respect
2. Accept
3. Collaborate
4. Understand
5. Are empathetic
6. Have Integrity
7. Promote Wellness