Canada Post Service Disruption Updates

Last updated: December 19, 2024 @ 4:15pm

Updates related to TBDSSAB services during the postal disruption will be posted below.

Please visit the Canada Post and CUPW websites for updates on negotiations:

Documents:

Update: Canada Post workers resumed mail delivery services on December 17, 2024.  Due to expected delays related to the backlog of mail as well as the holiday mail rush, TBDSSAB is continuing with the plans to have January cheques available for pickup only.

Cheques can be picked up on December 30 (9am to 3:30pm) and December 31 (9am to 12pm).

TBDSSAB will resume regular operations via mail–including mailing cheques– in January 2025.

Cheque Pickup Schedule

Cheques for January 2025 can be picked up at 231 May Street South on the following dates and times. This includes: Ontario Works, Landlords, Vendors.

  • Monday December 30, 2024:  9:00 am – 3:30 pm
  • Tuesday December 31, 2024:  9:00 am – 12:00 pm

Daily cheques for Thunder Bay are available for pickup everyday.

If you have any questions, please call your local office.

Update: To avoid delays receiving cheques as postal services resume, January cheques will still be available for pickup only on December 30 & 31.

Updates for Service Recipients

Tenants are still responsible for paying rent and other charges within the normal time frames.

Pre-Authorized Debit (PAD)

PAD lets you pay your rent directly through your bank account. Rent will be paid on time without using mail services.

Avoid delays… Sign up for PAD today!

Contact your Property Management Clerk to sign up.

Ontario Works cheques for January 2025 will not be mailed and will only be available for pick-up. Please see the Cheque Pickup Schedule section on this page for dates and times.

If You Access TBDSSAB Satellite Offices Outside Thunder Bay, please contact your local TBDSSAB office about cheque pickup procedures and locations.

MyBenefits

MyBenefits lets you see pay statements and notices for Ontario Works. This means you will get updates without using mail service.

Sign up for MyBenefits today!

Contact your Caseworker or visit: ontario.ca/MyBenefits

Ontario Works - MyBenefits

Poster:

Christmas Cheer Fund cards can be completed at our office. TBDSSAB and ODSP offices will accept cards on behalf of OW and ODSP recipients.

The Thunder Bay Christmas Cheer office will be open to phone calls beginning Monday, December 2nd from 9am–4pm daily. You can register register by calling Christmas Cheer at 807-622-2286. For more information visit: https://www.thunderbaychristmascheer.com/ 

Updates for Landlords and Vendors

Cheques for vendor payments for January 2025 will not be mailed and will only be available for pick-up. Rent cheques will be available for pick-up at the TBDSSAB Main Office. Please see Cheque Pickup section on this page for pick up dates.

For the satellite communities, please contact your local satellite offices for pickup procedures and locations.

Cheques for vendor payments for January 2025 will not be mailed and will only be available for pick-up.

Please see Cheque Pickup section on this page for pick up dates.

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