Contact Us

The District of Thunder Bay Social Services Administration Board
231 May Street South
Thunder Bay ON P7E 1B5
Tel: 807-766-2111
Toll Free: 1-877-281-2958

Intake & Eligibility – General
(807) 766-2111
Toll Free: 1-877-281-2958
Fax: (807) 623-4902
intake@tbdssab.ca

Social Assistance Programs – General
(807) 766-2111
Toll Free: 1-877-281-2958
sa@tbdssab.ca

24/7 Maintenance Dispatch Line
(807) 766-4777
Toll-Free: 1-877-281-2958

TBDSSAB Offices & Service Area

Thunder Bay Office

TBDSSAB Thunder Bay (HQ Office)
231 May Street South
Thunder Bay, ON P7E 1B5

Tel: 807-766-2111
Toll-Free: 1-877-281-2958

Open: Mon-Fri, 8:30am – 4:30pm

Geraldton Office

TBDSSAB Geraldton
423 Main Street, Unit 2
Geraldton, ON P0T 1M0

Tel: (807) 854-2511
Toll-Free: 1-888-660-8822

Mon-Fri, 8:30am – 4:30pm

Kakabeka Office

TBDSSAB Kakabeka (Oliver Paipoonge)
4778 Highway 11/17
Oliver Paipoonge, ON P0T 1W0

Tel: 807-577-4989

Tue-Thu, 9:30am – 3:30pm

Longlac Office

TBDSSAB Longlac
105 Hamel Avenue
PO Box 640
Longlac, ON P0T 2A0

Tel: 807-876-2533
Toll-Free: 1-888-660-8848

Tuesdays: 9:00am – 11:30am
Wednesdays: 1:00pm – 4:00pm

Manitouwadge Office

TBDSSAB Manitouwadge
1 Clinic Court
Manitouwadge, ON P0T 2C0

Tel: 807-826-4809
Toll-Free: 1-866-736-0857

Tuesdays & Wednesdays: 9:30am – 3:30pm

Marathon Office

TBDSSAB Marathon
52 Peninsula Square
Marathon, ON P0T 2E0

Tel: 807- 229-2157
Toll-Free: 1-888-660-8851

Mon, Wed, Thurs, Fridays: 8:30am – 4:30pm
Closed Tuesdays

Nipigon Office

TBDSSAB Nipigon
36 First Street, Unit B
Nipigon, ON P0T 2J0

Tel: 807-887-0297
TF: 1-888-660-8853

Mon-Fri, 8:30am – 4:30pm

Schreiber Office

TBDSSAB Schreiber
Municipal Complex Building
204 Alberta Street, Room 137
Schreiber, ON P0T 2S0

Tel: 807-824-1369
Toll-Free: 1-888-393-8953

Mon, Tues, Thurs, Fri, 8:30am – 4:30pm
Closed Wednesdays

Click here for Office Hours & Closures

Contact Directory

To access main Administration contact phone numbers and frequently required phone numbers in the program areas (including during and after-hours maintenance numbers) please use the lists below to find the information and/or contact person you need.

If you cannot find the contact you need or are having difficulty with our website, please call our main reception at (807)766-2111 and press 1.

Office of the CEO

Board/Governance, Human Resources, Media Inquiries, Compliments & Complaints

Chief Executive Officer

Chief Executive Officer: Ken Ranta
(807) 766-2103
Ken.Ranta@tbdssab.ca

Executive Assistant to the CEO: Glenda Flank
(807) 766-2103
EA.Inbox@tbdssab.ca

Human Resources

Manager: Shari (MacFayden) MacKenzie
(807) 766-4092
Shari.MacKenzie@tbdssab.ca

Communications & Engagement

Communications & Engagement Officer: Carole Lem
Communications/Media Inquiries, Community Engagement Opportunities, Feedback
(807) 766-4219
Carole.Lem@tbdssab.ca

Feedback

Feedback

TBDSSAB values your feedback. Please see our new Feedback process to share compliments or complaints.

Integrated Social Services

Programs & Services, Research & Data Requests, Grants & Funding

Director, Integrated Social Services: Crystal Simeoni
(807) 766-4611
Crystal.Simeoni@tbdssab.ca

or:

Administrative Assistant: Samantha Vance
807-766-2110
Samantha.Vance@tbdssab.ca

Maintenance Issues
24/7 Maintenance Dispatch Line
(807)766-4777
1-800-281-2958

Rent Supplement Program
(807)766-4601

Housing Programs
Fax: (807) 344-4543

Research & Social Policy

Supervisor: Tomi Akinyede
(807) 766-4082
Tomi.Akinyede@tbdssab.ca

Property Management

Maintenance Issues

Maintenance Issues
24/7 Maintenance Dispatch Line
(807)766-4777
1-800-281-2958

North Locations

Supervisor Property Management
North: (807) 766-4616

Property Management Clerk
North: (807) 766-4643

Thunder Bay Addresses
Arundel Street
Bertrand Court
Conyers
Elizabeth Court
Forest Park
Grenville Avenue
John Street
Parsons Avenue
Sequoia Park
Shuniah Street
Tamarack Place
Wardrope Court
Windsor Street
Nipigon Addresses – All

South Locations

Supervisor Property Management
South: (807) 766-4618

Property Management Clerk
South: (807) 766-4637

Thunder Bay Addresses
Atlantic Avenue
1100 Donald Street
Frederica St. West
Gore Street
Moodie/McGregor/Ridgeway/Isabella
Neebing Avenue
Paterson Court
277 Pearl St
River Street
Ruskin Crescent/Hall Place
Ross Court
Spence Court
Greenstone Addresses
Geraldton – All
Longlac – All

East Locations

Supervisor Property Management
East: (807) 766-4632

Property Management Clerk
East: (807) 766-4609

Thunder Bay Addresses
Academy
Assef Court
Clark Towers
Cumberland Court
Habitat
Lendrum Court
McLaughlin Court
Vickers Street
Queen’s Park
Seppala Court
Trillium
Walkover, Piccadilly, Regina Ave
Schreiber Addresses – All

West Locations

Supervisor Property Management
West: (807) 766-4631

Property Management Clerk
West: (807) 766-4122

Thunder Bay Addresses
Badanai Manor
Erindale Crescent
Glenwood Court
James Street
Legion Housing
Limbrick Place
Manion Court
McIvor Court
Newberry Crescent
Redwood Avenue
Windemere Ave

Central Locations

Supervisor Property Management
Central: (807) 766-4633

Property Management Clerk
Central: (807) 766-4608

Thunder Bay Addresses
Andras Court
Blucher Park
First Avenue
Hill Street N.
Jasper Place
Matthews Court
Picton Place
Stephens

Corporate Services Contacts

Finance, Procurement, Infrastructure and Asset Management, Security, Information Technology, Legal Matters

Director, Corporate Services

Director, Corporate Services: Georgina Daniels, FCPA, FCA
(807) 766-2107
Georgina.Daniels@tbdssab.ca

Finance

Manager: Tafadzwa Mukubvu
(807) 766-4081
Tafadzwa.Mukubvu@tbdssab.ca

General Accounts Receivable
(807) 766-4004
accounts.receivable@tbdssab.ca

General Accounts Payable
(807) 766-4004
accounts.payable@tbdssab.ca